Refund and Returns Policy

At household.lk, we understand the importance of providing a clear and transparent refund and returns policy for our customers. As we sell software codes, it is crucial to note that once a code is issued, it is non-refundable.

Non-Refundable Codes

Software codes purchased from household.lk are non-refundable once they are issued and exposed to the customer. This policy is in place to protect both the customer and the company from potential misuse or abuse of the codes. This policy is in line with the practices of our principle suppliers, such as WhatsApp CRM regional agents, who do not accept returns of exposed keys. Once codes, licenses, or subscriptions are issued, they cannot be returned for a refund.

ඔබ මිලදී ගත් මෘදුකාංග වලට කේත නිකුත් කළ පසු ආපසු ගෙවිය නොහැක. මෙම ප්‍රතිපත්තිය කේත අවභාවිතය හෝ අනිසි ලෙස භාවිත කිරීමෙන් පාරිභෝගිකයා සහ සමාගම යන දෙකම ආරක්ෂා කිරීමට ක්‍රියාත්මක වේ. මෙම ප්‍රතිපත්තිය නිරාවරණය වූ ආපසු නොගන්නා WhatsApp CRM කලාපීය නියෝජිතයන් වැනි අපගේ කේත සැපයුම්කරුවන්ගේ ප්‍රතිපත්ති වලට අනුකූල වේ. කේත, බලපත්‍ර, හෝ දායකත්ව නිකුත් කළ පසු, ඒවා හි ගැටළු ඇත්නම් විසඳනවා මිස, ඒ වෙනුවෙන් ගෙවීමක් ආපසු ලබා දිය නොහැක.

Activated Keys and Blocking

If an activated key is used on a second PC, both the original and the second PC will be blocked. This measure is in place by software makers to prevent unauthorized use of the software codes and to ensure that each code is used only by the intended user.

Non-Activating Codes

In the event that a software code purchased from household.lk does not activate for valid reasons, we will address the issue and work with the customer to resolve the problem. Our technical team can find out if the key are being misused is dedicated to providing excellent customer service and ensuring that our customers are satisfied with their purchases.

Technical Support

For technical assistance, we kindly ask that you first contact us by downloading and installing a small remote support software like AnyDesk and providing us the access This will facilitate prompt resolution of any technical issues that may arise, ensuring efficient support for both parties.If you have any questions or require further information , please feel free to contact us

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